Pet Cooling Mat
30-day issue support for damaged, defective or incorrect items. Learn more
Give your dog or cat a comfortable place to rest during warmer days. This lightweight cooling mat is designed with a smooth, cool-touch fabric surface that helps provide a more comfortable resting spot indoors, outdoors, or while travelling.
Features:
• Cool-touch fabric surface designed to help your pet feel more comfortable in warm weather
• Lightweight and foldable — easy to move between rooms or take on trips
• Soft quilted surface with breathable construction for everyday comfort
• Suitable for use on floors, sofas, crates, pet beds, car seats, patios, or shaded outdoor areas
• Available in multiple sizes for cats, puppies, small dogs, medium dogs, and larger breeds
• No electricity, water, or refrigeration required
Size guide:
• XS — 40×30cm, suitable for cats, puppies, and very small dogs up to 2.5kg
• S — 50×40cm, suitable for cats and small dogs up to 6kg
• M — 62×50cm, suitable for cats and small to medium dogs up to 15kg
• L — 70×55cm, suitable for medium dogs up to 40kg
• XL — 100×75cm, suitable for large dogs up to 40kg
• 2XL — 150×100cm, suitable for extra-large breeds and shared use up to 90kg
Best for:
Pets who enjoy a cooler, softer place to rest during warmer Australian months. Always place the mat in a shaded, well-ventilated area and make sure your pet has access to fresh drinking water.
Returns & Refunds
We accept returns within 30 days of delivery for items that arrive damaged, defective or incorrect. Items must be unused and in their original packaging unless the issue requires otherwise under Australian Consumer Law.
To start a return, email us at support@puddlehaus.com with your order number and a photo of the item. We will reply within 1-2 business days with the next steps.
Change-of-mind returns, including incorrect size choices, are not accepted unless required by Australian Consumer Law. This policy does not limit your rights under Australian Consumer Law.
Shipping
We offer free shipping Australia-wide on all orders with no minimum spend.
Orders are typically processed within 1-3 business days. After dispatch, estimated delivery is 10-15 business days.
Once your order ships, you will receive a tracking email so you can follow your parcel.
We currently ship to Australian addresses only.
Frequently Asked Questions
What sizes are available?
Most products come in multiple sizes to suit small, medium and large pets. Check the size guide on the product images before ordering.
How do I choose the right size?
Measure your pet's girth, neck and length before ordering. If your pet is between sizes, size up for comfort.
Can I track my order?
Yes. You will receive a tracking link by email once your order has been dispatched.
Do you ship outside Australia?
Currently we ship to Australian addresses only.
How do I contact support?
Email us at support@puddlehaus.com and we will respond within 1-2 business days.